NHTSA Complaint #11572611 — 2012 SUZUKI SX4

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11572611
Vehicle 2012 SUZUKI SX4
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The airbag sensor in the passenger seat failed. There is a known Supplemental Restraint System issue/recall in 2007-2011 Suzuki SX4s, however there has not been a recall for the 2012 model despite this being an issue beyond the aforementioned years. Affected vehicles may develop an electrical circuit disconnection within the front passenger sensing system sensor mat that is built into the front passenger seat bottom cushion. The disconnection is due to repeated flexing of the sensor mat from use of the front passenger seat. If this condition occurs, the “AIR BAG” light in the instrument cluster and, the front passenger’s seat belt reminder light will come on. Also, the “PASS AIR BAG OFF” indicator light will remain off because the front passenger air bag will remain enabled. In a frontal impact of significant magnitude, the front air bag will deploy with full force - even with a child, or small adult, in the front seat. Air bag deployment with a child or small adult in the front passenger seat increases the risk of severe injury or death to that occupant. Replacement front seats are backordered, likely because of the recall in 2007-2011 vehicles, and despite placing an order for a new seat in May 2023, I have been waiting 9 months for a pallet to ship from Suzuki. Given the danger of traveling with a passenger given the vehicle's condition, and the fact that this was a known issue for the 5 prior years of this vehicle, this is an unacceptable amount of time to wait for a replacement part, and this should be investigated as a potential necessary recall for 2012 Suzuki SX4s.

Related Complaints for the 2012 SUZUKI SX4

Other AIR BAGS Complaints

#11717298 The contact owns a 2012 Suzuki SX4. The contact stated while the vehicle was parked and the engine was running, the a...
#11000040 THE PASSENGER SIDE SEAT SENSOR HAS FAILED TO REGISTER A PASSENGER AND COMMUNICATE WITH THE COMPUTER. THIS WILL CAUSE ...
#10927921 HELLO THE PASSAGER AIR BAG FAIL THERE IS A RECALL ON THIS ISSUE BUT I NEVER RECEIVED ONE ON MY CAR BUT A FEW OF MY F...
#10927604 BOTH AIRBAGS FAILED AT THE SAME TIME I CONTACTED SUZUKI AND THEY REFUSE TO DO ANYTHING. FRIENDS OF MINE OWN SAME CAR...
#10927171 THE MAT THAT YOU SIT ON THAT TURN ON THE SAFETY AIR BAGS FAILED CONTACTED SUZUKI THERE IS A RECALL BUT REFUSE TO FI...

Recent Complaints for the 2012 SUZUKI SX4

#11641336 STEERING The contact owns a 2012 Suzuki SX4. The contact stated while driving at approximately 73 MPH, the vehicle became diff...
#11422596 STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID 2012 SUZUKI SX4. CONSUMER WRITES SEEKING REIMBURSEMENT FOR POWER STEERING PUMP SAFETY RECALL.
#11399704 SEATS TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT PASSENGER'S SIDE SEAT WARN...
#11397103 STEERING I WAS SENT A RECALL NOTICE FOR MY CAR AND THE PROBLEM IS THAT THE SERVICE PROVIDER THAT IS NEAR MY HOME HAS CLOSED DO...
#11342373 STEERING NOTHING YET. I CONTINUE TO GET RECALL NOTICED BUT NO ONE HAS PARTS FOR IT ANYMORE AND CAN'T GET THEM IN. THE CAR IS...
Check any vehicle history by VIN - Free vehicle history report