NHTSA Complaint #11267887 — 2018 JEEP COMPASS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11267887 |
| Vehicle | 2018 JEEP COMPASS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 4,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
A FEW MONTHS AFTER OWNING THIS VEHICLE WITH LESS THAN 4,000 MILES ON IT JUST STOPPED WITHOUT ANY WARNING WHILE MY 16 YO WAS DRIVING ON A BUSY CITY STREET. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL US. WE DRIVE 40 MIN TO WHERE SHE WAS AND THE CAR STARTED UP. I DROVE IT RIGHT TO THE DEALER WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT UPDATED A FEW COMPUTER THINGS. WITHIN A FEW DAYS IT HAPPENED AGAIN TO MY DAUGHTER AS THIS IS HER CAR. THE CAR JUST COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. HAD IT TOWED TO THE DEALER WHERE THEY TOLD ME THERE WAS ALMOST NO OIL IN THE VEHICLE. I HAVE BEEN TAKING THE CAR IN FOR OIL CONSUMPTION TESTING EVERY 1,000 MILES AND I KNOW THAT BETWEEN THE 2,000-3,000 MILE POINT THE OIL IS BELOW THE 'SAFE ZONE'. IN ONE YEAR WITH 10,000 MILES IN THIS CAR, I HAVE MADE 6 TRIPS TO THE DEALER AND THEY HAVE HAD TO PUT NUMEROUS QUARTS OF OIL IN THIS CAR. I HAVE NEVER HAD THIS ISSUE IN ANY OTHER VEHICLE I HAVE OWNED. THIS IS A VERY CONCERNING ISSUE FOR ANYONE DRIVING THESE VEHICLES AND MAKES ME NERVOUS EVERY TIME MY DAUGHTER IS DRIVING THIS 'NEW' CAR. I CAN NOT BELIEVE THESE CARS HAVE NOT BEEN RECALLED. THERE IS NO LOW OIL WARNING LIGHT. THIS CAR JUST STOPS WHILE DRIVING DOWN THE ROAD AND WILL CAUSE A SERIOUS ACCIDENT IF IT HASN'T ALREADY.
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