NHTSA Complaint #11267837 — 2013 BUICK LACROSSE STEERING

Complaint Details

ODI Number	11267837
Vehicle	2013 BUICK LACROSSE
Component	STEERING
Date of Incident	September 19, 2019
Date Filed	October 11, 2019
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

2013 BUICK LACROSSE - POWER STEERING STOPPED WORKING WHILE MY 19-YEAR-OLD DAUGHTER WAS DRIVING AT APPROXIMATELY 35 MPH! STEERING WHEEL COMPLETELY LOCKED UP. POTENTIALLY HAZARDOUS CONDITION. GM MUST ADDRESS THIS ISSUE WITH THE POWER STEERING MECHANISM ON THESE VEHICLES! VERY EXPENSIVE REPAIR ($2,600) AND IT TOOK 3 WEEKS TO FIND THE PART DUE TO GM BEING ON STRIKE.

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