NHTSA Complaint #11664678 — 2013 BUICK LACROSSE STEERING

Complaint Details

ODI Number	11664678
Vehicle	2013 BUICK LACROSSE
Component	STEERING
Date of Incident	April 28, 2025
Date Filed	June 3, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

My vehicles steering column locked up and I could not turn left this issue was recalled on other similar year make and models but my VIN number was excluded from the recall. I can not get a replacement part for it as the part is on back order in the meantime I can not drive this vehicle and have no recourse. I am seeking to get the manufacturer to produce the needed part so I can purchase and install it but they will not tell me when I can expect it it's been over a month and I can drive my car. How can I get some assistance in this matter. Please advise. Thank you. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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