NHTSA Complaint #11267688 — 2015 FORD TRANSIT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11267688
Vehicle	2015 FORD TRANSIT
Component	POWER TRAIN
Date of Incident	October 1, 2019
Date Filed	October 10, 2019
Mileage	161,014 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE UNDERCARRIAGE STARTED TO MAKE A BANG BANG NOISE. THE VAN WAS TAKEN TO A LOCAL GARAGE. AT THAT TIME IT WAS DETERMINED THAT IT WAS UNDRIVABLE. THE VAN WAS TAKEN TO THE FORD DEALERSHIP THAT HAS DONE THE PREVIOUS REPAIRS ON THE COUPLER. THEY STATED THAT THE PERMANENT FIX WAS PREVIOUSLY INSTALLED AND THAT NO UPDATED PART WAS AVAILABLE AND THE FORD WAS NOT GOING TO COVER THE REPAIR. THIS SITUATION IS VERY UNSAFE. A FAILURE OF THIS KIND COULD EASILY CAUSE A SERIOUS ACCIDENT THAT COULD CAUSE A LOSS OF LIFE. THE COUPLER DISINTEGRATED. SEE ATTACHED PICTURES.

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