NHTSA Complaint #11267600 — 2019 HONDA CR-V

FORWARD COLLISION AVOIDANCE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 11267600
Vehicle 2019 HONDA CR-V
Component FORWARD COLLISION AVOIDANCE
Date of Incident
Date Filed
Mileage 7,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State NC

Consumer Description

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE PAUSING ON THE PASSENGER SIDE OF THE CONTACT'S VEHICLE CAUSED THE AUTOMATIC BRAKING SYSTEM TO ACTIVATE. AS A RESULT, THE CONTACT'S VEHICLE INDEPENDENTLY AND ABRUPTLY STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO FIRST TEAM HONDA (LOCATED AT 3444 WESTERN BRANCH BLVD, CHESAPEAKE, VA 23321, (757) 337-6597) WHERE IT WAS DIAGNOSED THAT THE FORWARD COLLISION AVOIDANCE SENSOR LENS WAS CONTAMINATED WITH ROAD DEBRIS. THE LENS WAS CLEANED AND THE VEHICLE WAS RETURNED TO THE CONTACT. THE CONTACT STATED THAT THE FAILURE RECURRED WITHIN THIRTY MINUTES. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09924572. THE APPROXIMATE FAILURE MILEAGE WAS 7,200. *BF *TR

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