NHTSA Complaint #11267593 — 2016 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11267593 |
| Vehicle | 2016 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
THE ACCELERATOR BECOMES UNRESPONSIVE AND MY VEHICLE'S RPM DROPS, REGARDLESS IF I AM PRESSING ON THE GAS PEDAL. MOST NOTABLY OCCURS WHEN DRIVING ON THE FREEWAY, BUT HAS HAPPENED DRIVING WITHIN CITY LIMITS. I HAVE TO PRESS DOWN ON THE GAS PEDAL AND WAIT FOR THE VEHICLE TO EVENTUALLY PICK UP SPEED OR SHIFT GEAR TO NEUTRAL TO DRIVE TO BE ABLE TO ACCELERATE WHEN PRESSING ON GAS PEDAL. THIS IS A SAFETY CONCERN DUE TO THE VEHICLE GOING LIMP MODE, ESPECIALLY ON A FREEWAY. THIS HAPPENS APPROXIMATELY 2-3 TIMES IN A 1 HOUR DRIVING PERIOD. THE LAST TIME THIS HAPPENED THE VEHICLE WRENCH LIGHT WHEN ON AND MY VEHICLE WAS JOLTING WHEN I PRESSED ON THE GAS PEDAL. WHEN I TOOK IT TO THE DEALERSHIP THE WRENCH LIGHT WENT AWAY. IT IS CURRENTLY BEING SEEN BY A TECHNICIAN; HOWEVER, THE TECHNICIAN IS HAVING A HARD TIME DUPLICATING THIS PROBLEM. THIS PROBLEM IS INTERMITTENT. I TRIED TO TAKE IT TO ANOTHER DEALERSHIP PREVIOUSLY FOR THE SAME ISSUE, HOWEVER THEY TURNED ME DOWN DUE TO IT BEING AN INTERMITTENT ISSUE.
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