NHTSA Complaint #11267544 — 2011 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11267544
Vehicle 2011 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

ENGINE WAS REPLACED PER EXTENDED WARRANTY REGARDING RECALL. VEHICLE WAS TAKEN INTO MASSEY HYUNDAI ON 09/07/2019 AND RETURNED WITH REMAN MOTOR ON 09/12/19. SINCE THEN THE VEHICLE HAS SHOWED OVER HEATING AND THE BACKUP CAMERA DISPLAYS A WHITE SCREEN ON 10/09/19. CALLED AFTER TEMP LIGHT CAME ON AND HYUNDAI HAS THE NERVE TO SAY THEY WILL NOT PAY FOR THE TOW. ON TOP OF THAT THEY PERSON WHO ANSWERED THE PHONE EXPLAINED THE WIRING HARNESS WASN'T REPLACED. TEMP LIGHT HASN'T CAME BACK ON DUE TO MY SON NOT USING THE A/C. NHTSA HAS NOT HELD HYUNDAI OR KIA ACCOUNTABLE FOR ISSUES THEY NO DOUBT KNEW ABOUT. THE RECALL SHOULD HAVE BEEN A BUY BACK FOR THESE MOTORS. WE ARE NOT ASKING FOR A NEW VEHICLE. WE JUST WANTED THE VEHICLE WORKING PROPERLY. NOW MY SON IS STUCK WITH A VEHICLE WITH ALL KINDS OF ELECTRICAL PROBLEMS DUE TO HYUNDAIS FLAW. THE ELECTRICAL SYSTEM WAS WORKING FINE PRIOR TO THE ENGINE REPLACEMENT AND HYUNDAI SHOULD BE HELD ACCOUNTABLE. NHTSA IS STARTING TO FRUSTRATE ME

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