NHTSA Complaint #11267290 — 2017 FORD EXPEDITION

VEHICLE SUDDENLY SLOWED FROM 35MPH TO 4MPH AND WRENCH LIGHT WENT ON. LIMPED 1 MILES TO NEAREST FORD DEALER WHOSE SVC DEPT WAS CLOSED ON SAT. WHILE WAITING FOR A RIDE HOME(60 MILES) I RESTARTED VEHICLE AND HOUR LATER AND DROVE FOR 2 MILES. ALL SEEMED FINE BUT AFTER READING MULTIPLE REPORTS OF PEOPLE THAT ATTEMPTED TO DRIVE IN THE SAME CIRCUMSTANCES,ONLY TO BE STRANDED,I DECIDED TO LEAVE IT AT THE DEALER. THEY GOT TO IT ON TUESDAY, AND TOLD ME NO ERROR CODES WERE AVAILABLE, THEREFORE THEY COULD NOT DO ANYTHING. THEY DROVE A 38 MILE TEST WITH NO ISSUES. SINCE THE THROTTLE BODY PROBLEM IS WELL DOCUMENTED ON 3.5L ENGINES I BELIEVE THIS IS A MATTER OF DEALER NOT BEING ABLE TO GET PAID FROM FORD RATHER THAN NOT BEING ABLE TO FIX THE PROBLEM. 60K EMISSION WARRANTY APPLIES VEHICLE MILEAGE 53K. REPORTED TO FORD CUSTOMER COMPLAINT DEPT(INDIA) AND I HAVE A CASE #. THERE HAS BEEN NO RECALL BUT THERE ARE A LOT OF CASES REPORTED ON LINE ON THIS ISSUE. I BELIEVE IT IS A DANGEROUS CONDITON THAT SHOULD BE TAKEN CARE OF BY FORD IMMEDIATELY. SERVICE MGR AT ANOTHER DEALERSHIP TOLD ME IT HAPPENED TO HIM IN THE LEFT LANE OF THE FREEWAY- ALSO "WE DO A LOT OF THEM, BUT FORD WON'T PAY FOR THE REPAIRS WITHOUT A TROUBLE CODE.I AM PICKING THE VEHICLE UP TODAY AND AM VERY CONCERNED ABOUT ITS RELIABILITY. I LIVE IN RENO NV AND DRIVE IN REMOTE AREAS FREQUENTLY,OFTEN WILL NO CELL SERVICE.