NHTSA Complaint #11267250 — 2017 HONDA CR-V

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11267250
Vehicle	2017 HONDA CR-V
Component	STRUCTURE:BODY
Date of Incident	October 8, 2019
Date Filed	October 9, 2019
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

AT EXACTLY TWO YEARS OLD, THE BATTERY DIED. THERE IS A SERVICE BULLETIN FOR A SOFTWARE UPDATE BUT OF COURSE, MY VEHICLE DIDN'T NEED UPDATE, IT NEEDED A NEW BATTERY DUE TO DEAD CELL THAT HAPPENED WITHIN SIX HOURS. THE TOP SIDES OF THE BODY HAS RIPPLES DOWN BOTH SIDES. WAS TOLD THIS IS USUALLY CAUSE BY ROOF RACK (I DON'T HAVE ROOF RACK) OR BY CAR WASH (MY CAR HAS NEVER BEEN THROUGH A CAR WASH. I WON'T EVEN LET DEALER WASH IT WHEN I'M THERE). THE CAR BRAKES HARD EVEN WHEN THERE IS NO OBSTRUCTION IN FRONT OF ME. THE CRUISE, LANE ASSIST, MITIGATION WILL ALL SHUT OFF AT VARIOUS TIMES SAYING RADAR IS OFF/BLOCKED. ON 10/08/19 WHILE DRIVING, THE LCD SCREEN STARTED BEEPING, FLASHING AND GOING BLACK. NOTHING WOULD WORK. CAR IS BECOMING DANGEROUS TO BE ON ROADWAY. FILED COMPLAINT WITH HONDA ON A COUPLE ISSUES. SORRY FOR MY LUCK, IT'S NOW OUT OF WARRANTY DUE TO MILEAGE.

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