NHTSA Complaint #11267191 — 2016 KIA OPTIMA

WAS TRAVELING TO DALLAS, TEXAS FROM WACO, TEXAS ON 10/05/2019. THE TRANSMISSION IN MY VEHICLE WENT OUT. THE VEHICLE SURGED ERRATICALLY MULTIPLE TIMES, WHILE THE CAR WAS SLOWING DOWN, SPEED LIMIT WAS 75MPH, WITH BARRIERS ON BOTH SIDES (NO SHOULDER ON EITHER SIDE. OF INTERSTATE 35 NORTH) MY VEHICLE GOT DOWN TO ABOUT 40MPH WHEN WE HAD TO COAST UNTIL I FINALLY FOUND A BREAK IN THE BARRIERS. WAS A VERY SCARY SITUATION. THEY WERE VEHICLES OBVIOUSLY DRIVING SPEED. LIMIT BEHIND US. I WAS ABLE TO GET OFF THE INTERSTATE AND CALL ROAD SIDE ASSISTANCE. THEY TOWED THE VEHICLE BACK TO UNIVERSITY KIA IN WACO, TEXAS. WHERE IT CURRENTLY SITS, AWAITING A NEW TRANSMISSION. WE ARE TERRIFIED TO GET BEHIND THE WHEEL OF THIS CAR AGAIN. ALL I AM BEING TOLD IS THAT A NEW TRANSMISSION IS BEING ORDERED AT THIS TIME.