NHTSA Complaint #11267139 — 2017 FORD EXPLORER

PURCHASED 2017 FORD EXPLORER DECEMBER 2017 WITH ORIGINAL HANKOOK VENTUS S1 NOBLE2 255/50R20 105H TIRES. HAVE 17,000 MILES AND HAVE BEEN ROTATED AT EACH OIL CHANGE; BEEN HAVING EXTREME TREADWEAR AND WAS TOLD BY THE AUTHORIZED DEALER THAT ITHE TIRES ARE BAD AND NEED REPLACED. DEALER SUGGESTED TO CONTACT HANKOOK DIRECTLY BECAUSE OTHERS HAVE EXPERIENCED SIMILAR ISSUES. I CONTACTED HANKOOK CUSTOMER SERVICE AND WAS TOLD THAT THE TIRES ARE BAD BUT THEY HAVE TO BE 4/32 TO GET A PRO RATED DISCOUNT, AT THIS TIME I HAVE 1-3/32, 2- 4/32 AND 1- 5/32, THE FORD DEALER WOULD NOT HONOR THE NEW CAR WARRANTY BECAUSE THEY SAID IT ISN'T A SAFETY ISSUE AND HANKOOK NEEDS TO TAKE CARE OF IT. MEANWHILE, NO ONE WANTS TO TAKE FULL RESPONSIBILITY FOR THESE BAD TIRES AT ONLY 17000 MILES, EVEN THOUGH THE EXPLORER IS RATED ON TOP FOR ROLLOVERS WITH A BLOWOUT... THIS IS ANOTHER DANGEROUS ISSUE SIMILAR TO THE FIRESTONE DISASTER. ARE THEY GOING TO WAIT UNTIL THERE ARE DEATHS BEFORE THEY START REPLACING THESE DEFECTIVE TIRES?