NHTSA Complaint #11267043 — 2016 HONDA ACCORD

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11267043
Vehicle	2016 HONDA ACCORD
Component	STEERING
Date of Incident	October 7, 2019
Date Filed	October 8, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE 2016 HONDA ACCORD PURCHASED BRAND NEW BY MY MOM HAD THE STEERING FAIL WITHIN TWO MONTHS OF PURCHASE AND WAS TOWED TO DEALER. IN SEPTEMBER OF 2019 THE STEERING FAILED AGAIN. THE EXTENDED WARRANTY COMPANY APPROVED NON HONDA PARTS PER THE HONDA DEALER. MOM PICKED UP DROVE TO THE BANK AND IT FAILED AGAIN. THEY PUT HONDA PARTS IN AND IT FAILED YESTERDAY BUT ONCE TURNED OFF AND ON THE STEERING RESET. THE DEALER SAID NOTHING WAS WRONG BUT REGARDLESS IT HAPPENED AGAIN. THE DEALER SAID THE COMPUTER SHOWED NOTHING WRONG SO THEY RELEASED THE CAR. WE HAVE DOCUMENTATION ON ALL OF THIS.

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