NHTSA Complaint #11267039 — 2015 GMC TERRAIN

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11267039
Vehicle	2015 GMC TERRAIN
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 4, 2019
Date Filed	October 8, 2019
Mileage	128,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

STABILITRAK WARNING AND CHECK ENGINE LIGHT CAME ON. GAUGES WENT TO 0 AND THEN BOUNCED UP AND DOWN WHILE I WAS DRIVING. THE CAR REFUSED TO ACCELERATE OVER 40MPH. THIS TIME I WAS NOT ON THE HIGHWAY, BUT THIS HAS HAPPENED WHILE DRIVING ON AN INTERSTATE AS WELL. I HAVE PUT IN A COMPLAINT WITH GENERAL MOTORS AND THEY CALLED BACK ONCE BECAUSE I THOUGHT THE CAR GOT BAD DATA WHEN MY CC FOR ONSTAR WAS COMPROMISED. THEY HAVE NOT RETURNED MY CALLS SINCE. I HAVE TAKEN IT TO A CERTIFIED GM SHOP 4 TIMES AND THEY STILL CANNOT DIAGNOSE THE ISSUE. I AM TERRIFIED TO DRIVE THE VEHICLE NOW. THIS LAST TIME, I WAS ABLE TO RECORD THE GAUGES ACTING CRAZY AND HAVE ALSO SENT THAT TO GENERAL MOTORS.

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