NHTSA Complaint #11266562 — 2019 KIA STINGER

KEY PROBLEM IS WITH THE SUNROOF AND A CONSTANT, UNENDING RATTLING. THE SOUND IS VERY LOUD WHENEVER THE CAR IS MOVING BUT IT IS ALSO PRESENT WHEN CAR IS RUNNING BUT STATIONARY. IF SUNROOF IS OPEN, THE RATTLING DISSIPATES; ROAD TYPES OR DIRECTION OF TRAVEL DO NOT CAUSE THE SOUND TO CHANGE IN ANY WAY. I HAVE BROUGHT THIS ISSUE TO THE ATTENTION OF KIA CORPORATE AT LEAST 4-TIMES IN LAST MONTH AND HAVE NOT GOTTEN A SINGLE RESPONSE OTHER THAN SOME ONE IS WORKING IT AND WILL CALL YOU. I PURCHASED THIS CAR OFF SHOWROOM FLOOR LESS THAN 3-MONTHS AGO AND IT HAS ABOUT 2K MILES ON IT. I FINALLY GOT IT TO DEALER WHO HAD IT FOR 12-DAYS; UPON RECEIVING MY CAR BACK, THE RATTLING RETURNED IN LESS THAN 4-DAYS - SAME FACTORS AS LISTED ABOVE. IN READING OTHER ONLINE FORUMS, SEVERAL OWNERS OF SAME MODEL ALSO HAVE THE EXACT PROBLEM AS WELL.