NHTSA Complaint #11266519 — 2011 FORD F-150

ON 2 OCCASIONS (IN THE LAST 2 WEEKS) WHILE DRIVING MY FORD 150 (2011) (ON THE FREEWAY ABOUT 50MPH) I SUDDENLY FELT LIKE I WAS REAR-ENDED AND MY HEAD WENT BACKWARDS ON THE HEAD REST. I LOOKED IN THE REAR VIEW MIRROR EXPECTING TO SEE A VEHICLE WHO HAD HIT ME, BUT THERE WAS NONE. ON OCT 3, 2019, THE SAME THING HAPPENED (WAS DRIVING ABOUT 30MPH) AND I ONCE AGAIN LOOKED IN THE REAR VIEW MIRROR TO SEE IF THERE WAS A CAR THAT HIT ME, THERE WASN'T. ALSO AFTER THE 2ND INCIDENT THE WRENCH WARNING LIGHT CAME ON BRIEFLY, WENT OFF, AND THE SPEEDOMETER WENT TO ZERO, EVEN THOUGH I WAS PROBABLY DRIVING 30 MILES AN HOUR. I PULLED THE TRUCK OVER, TURNED OFF THE ENGINE AND WHEN I RESTARTED IT, THE SPEEDOMETER WORKED AGAIN. I HONESTLY FEEL THIS IS A RECALL ISSUE THAT MAY BE RELATED TO THE POWER TRAIN (THAT IS WHAT THE WRENCH WARNING LIGHT INDICATES). BOTH OF THESE INCIDENTS WERE VERY FRIGHTENING BECAUSE I THOUGHT I HAD BEEN HIT FROM BEHIND, BUT THAT WAS NOT THE CASE, RATHER THERE WAS SOME SORT OF MECHANICAL FAILURE IN THIS VEHICLE. I CALLED USAA TO FILE A CLAIM, BUT THEY SAID MECHANICAL FAILURE IS NOT COVERED. ON OCT 4TH I TOOK THE TRUCK TO BICKFORD FORD (IN SNOHOMISH, WA, WHERE I BOUGHT IT) AND LEFT IT THERE. THE SHOP SAID THEY MIGHT NOT BE ABLE TO FIX IT FOR 3 WEEKS BECAUSE THEY'RE VERY BACKED UP. I WILL NEED TO PURCHASE A RENTAL CAR. I WENT ONLINE TO SEARCH FOR FORD 150 (2011) ISSUES AND THERE WAS A COMPLAINT DATED JUNE 15, 2011 THAT DESCRIBES THE EXACT SAME THING THAT I EXPERIENCED ("FEELING LIKE YOU'RE HIT FROM BEHIND CAUSING YOU TO SLAM YOUR HEAD AND BODY ON THE SEAT"). PLEASE PLEASE LOOK INTO THIS, IN MY HEART I KNOW THIS MUST BE A RECALL ISSUE!