NHTSA Complaint #11265899 — 2009 MITSUBISHI LANCER

TL* THE CONTACT OWNS A 2009 MITSUBISHI LANCER. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND OVERHEAT WHILE DRIVING VARIOUS SPEEDS WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC FROM WHERE IT WAS PURCHASED. THE MECHANIC GAVE HER A $200 REIMBURSEMENT TOWARDS THE REPAIR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED A NEW CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED SOON AFTER, INCLUDING SHAKING AND JERKING WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO ANOTHER MECHANIC WHERE SHE WAS INFORMED THAT THE VEHICLE NEEDED AN ENTIRE NEW ENGINE. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V069000 (ENGINE AND ENGINE COOLING), 14V562000 (ENGINE AND ENGINE COOLING), AND 12E012000 (EXTERIOR LIGHTING). THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER TO HAVE THE RECALLS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECALLS OR THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 167,000.