NHTSA Complaint #11265896 — 2018 MAZDA CX-5 SERVICE BRAKES

Complaint Details

ODI Number	11265896
Vehicle	2018 MAZDA CX-5
Component	SERVICE BRAKES
Date of Incident	September 30, 2019
Date Filed	October 3, 2019
Mileage	3,332 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE LIGHT BRAKING, CAR BRAKES JAM... CAUSING UNINTENDED STOP. DANGEROUS. AT NO TIME WAS A CODE FLAGGED. MENTIONED TO GIRL AT DESK WHEN IN FOR SERVICE 3 TIMES. WHEN CAR WHEN IN FOR SERVICE. LADT SERVICE I BELIEVE CAR WAS PUT ON DIAGNOSTICS. WAS TOLD NOTHING FOUND. BECAUSE IT HAPPENS SO OFTEN, & DEALERSHIP TELLS ME CANNOT FIND ANY PROBLEM...I CALLED A MECHANIC OUTSIDE OF MAZDA. SPOKE ON PHONE WITH MASTER MECHANIC. & DESCRIBED PROBLEM..HE INFORMED ME PROBLEM WAS A SENSOR IN THE TRANSMISSION. CAR SHUTS DOWN & LOCKS. BECAUSE IT HAPPENS SO FAST NO CODE IS GENERATED. SAID IS SERIOUS PROBLEM.

Related Complaints for the 2018 MAZDA CX-5

Other SERVICE BRAKES Complaints

#11664248 — June 2, 2025 — Sometimes, the breaks will not go all the way down to the floor and act like theyre not working. it's very odd and on...

#11612167 — September 2, 2024 — While driving through town the braking system malfunctioned and the car came to a stop in the middle of the road with...

#11553982 — November 7, 2023 — Two bolts simultaneously dislodged brake caliper which, in turn, disconnected brake fluid hose resulting in loss in b...

#11526492 — June 12, 2023 — Certified Mazda cx5 sold with faulty wheel bearing and had to be back in service less than 24 hours from purchase. Th...

#11520530 — May 4, 2023 — Parking brake system malfunction. Flashing brake light and the parking exclamation point light on. When I try to rele...

Recent Complaints for the 2018 MAZDA CX-5

#11719213 — ENGINE — February 19, 2026 — All of a sudden, my engine started making this ticking noise. I brought it to a mechanic, and he said the noise is co...

#11718745 — ENGINE — February 18, 2026 — Noticed the smell of burning oil and smoke from the engine while driving on the interstate with my husband and young ...

#11716158 — ENGINE — February 6, 2026 — Turned car on when leaving for work. Smelled a strong burning smell. Fluid all under car on the driveway. Took the ve...

#11714123 — ENGINE — January 29, 2026 — While driving, my 2018 Mazda CX-5 experienced a sudden and complete loss of engine power without warning. The engine ...

#11708847 — ENGINE — January 5, 2026 — The infotainment system consistently changes stations and volume on its own. Knob will not allow you to make adjustme...