NHTSA Complaint #11265832 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11265832
Vehicle 2018 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage 3,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

THE 2.4 ENGINE IN THE 2018 COMPASS IS USING OIL AT A VERY HIGH RATE. IN THE FIRST 3200 MILES OUR JEEP USED 3.5 QUARTS OF OIL. THE OIL GOT SO LOW THAT THE CAR STALL IN THE MIDDLE OF A BUSY HIGHWAY ON MY WIFE. THE PERFORMANCE OF THIS VEHICLE IS UNSAFE, YOU NEVER KNOW WHEN THE OIL GET LOW AND THE CAR STALLS. I HAVE FOLLOWED UP WITH THE DEALER WHO REFERRED ME TO CHRYSLER CUSTOMER CARE. I SPOKE WITH A PERSON THERE WHO ADVISED THAT A QUART OF OIL IN A 1000 MILES WAS ACCEPTABLE. I ADVIES HER THAT A NEW CAR SHOULD NOT BE USING ANY OIL. CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 2.4 ENGINE AND THEIR ANSWER IS " WE WILL PUT YOU ON A OIL CHANGE PROGRAM"> I AM NOT THE ONLY OWNER THAT IS HAVING A PROBLEM WITH THE JEEP COMPASS, ALL YOU HAVE TO DO IS GOOGLE JEEP COMPASS 2.4 ENGINE OIL PROBLEM. THE LONG AND THE SHORT OF THIS IS, THERE IS A PROBLEM WITH THE 2.4 ENGINE, CHRYSLER KNOWS IT AND WILL NOT RECALL IT. THE CAR IS UNSAFE BECAUSE IT WILL STOP RUNNING AT ANYTIME OR ANYPLACE WHEN THE OIL GET LOW. MY WIFE WAS NEARLY BROADSIDE BECAUSE THE CAR STOPPED IN THE MIDDLE OF A TRAVEL LANE. WHEN SHE GOT THE CAR RUNNING AGAIN IT STOPPED SEVERAL MORE TIME BEFORE WE WERE MADE AWARE OF THE OIL PROBLEM. THIS CAR SHOULD BE RECALLED DUE TO THE ENGINE PROBLEM. I SHOULDN'T HAVE TO KEEP ADDING OIL TO A $30K PLUS VEHICLE. RECALL IT BEFORE SOME ONE GET KILLED.

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