NHTSA Complaint #11265785 — 2009 HYUNDAI SANTA FE

MY 2009 HYUNDAI SANTA FE HAS STALLED MORE THAN 4 TIMES WHILE DRIVING SINCE 2010. IT LOSES POWER WITHOUT WARNING RENDERING THE VEHICLE UNSAFE AND NOT ABLE TO BE DRIVEN. THE FIRST TIME IN 2010 IT STOPPED WHILE ON THE EXIT RAMP OF A HIGHWAY DOING ABOUT 50 MPH. THE CAR WAS BROUGHT TO THE DEALERSHIP AND THEY "COULD NOT DUPLICATE THE PROBLEM" SO THEY DID NOTHING. BROUGHT SAME VEHICLE BACK TO DEALERSHIP IN 2011, 2014 AND 2019. EACH TIME WE ARE TOLD "COULD NOT DUPLICATE AT THIS TIME". THE MOST RECENT ON AUGUST 7, 2019 THEY REPLACED THE ALTERNATOR AND BATTERY COMMENTING THAT "VEHICLE NOW OPERATES NORMALLY. VEHICLE DOES NOT STALL". THE VEHICLE HAS SINCE STALLED AGAIN DURING DRIVING. THE DEALERSHIP WILL ONLY LOOK AGAIN AT THE VEHICLE AT THE COST OF $100.00 PER HOUR. WE HAVE CONTACTED THE CORPORATE OFFICE AND THEY WERE NOT HELPFUL, IN FACT RUDE AND HUNG UP. AFTER READING SO M;ANY COMPLAINTS ON JUST THIS SITE I HOPE OUR GOVERNMENT CAN HELP GET HYUNDAI TO BE RESPONSIBLE FOR THEIR VEHICLES BEFORE SOMEONE GETS HURT OR KILLED.