NHTSA Complaint #11564385 — 2009 HYUNDAI SANTA FE

The contact owns a 2009 Hyundai Santa Fe. The contact received a notice for TSB: [XXX] and the vehicle was taken to the dealer where the campaign was completed. The contact stated that while an oil change was being performed, she was informed that the valve cover gasket was leaking. Additionally, the check engine warning light was illuminated. The fuel senders and O rings, the spark plugs, and the valve cover gasket were replaced; however, the failure recurred. The dealer replaced the oil sending unit; however, the failure persisted. The vehicle was taken to an independent mechanic, where the valve cover gasket, the valve cover gasket kit and the spark plugs were replaced. The contact stated that the dealer later replaced the oil pan due to oil leaking. Additionally, the contact stated while attempting to make a left turn from a complete stop, the vehicle chugged and started losing electrical power. The vehicle was towed to the dealer, where the contact was informed that the alternator internally shorted, the vehicle was stuck in drive(D), and the key was stuck in the ignition switch. The battery warning light was illuminated. The dealer performed an unknown repair. The contact stated that she then received a notice for [XXX] and the vehicle was taken to the dealer, where it was diagnosed and determined that the right bank valve cover gasket was fractured, distorted, and was leaking onto the alternator. Additionally, the dealer informed the contact that the left valve cover gasket was leaking; however, the part was not covered. The dealer only replaced the right bank valve cover gasket. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 74,936. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact stated there seems to be a defect in the valve covers.