NHTSA Complaint #11265366 — 2016 GMC SIERRA 1500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11265366
Vehicle	2016 GMC SIERRA 1500
Component	VISIBILITY/WIPER
Date of Incident	September 25, 2019
Date Filed	October 1, 2019
Mileage	39,930 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR CONDITIONER STARTED TO BLOW HOT AIR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY SINCE SEPTEMBER 25, 2019. THE VEHICLE WAS DRIVEN TO ALEXANDER BUICK GMC (1501 E VENTURA BLVD, OXNARD, CA 93036) WHERE IT WAS DETERMINED THAT THE CONDENSER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,930.

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