NHTSA Complaint #11265323 — 2011 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11265323
Vehicle 2011 FORD FIESTA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 119,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

THE REAR LEFT DOOR LATCH BROKE. I SIMPLY OPENED AND CLOSED THE DOOR. THE LATCH MUST'VE BROKEN WHEN I CLOSED IT BECAUSE THE DOOR CAME LOOSE ON MY DRIVE HOME. NO ACCIDENT OCCURRED, BUT IT IS DEFINITELY A SAFETY CONCERN AS THE DOOR COULD'VE HIT AN ONCOMING CAR SINCE I COULDN'T IMMEDIATELY REACH/SECURE THE DOOR. THE DOOR WILL CLOSE FLUSH WITH THE CAR, BUT JUST WON'T LATCH. NEITHER HANDLE SEEMS TO HAVE ANY INFLUENCE ON THE CAR LATCH EITHER. THIS ISSUE SOUNDS LIKE THE 15S16 SAFETY RECALL, BUT IS REPORTEDLY NOT APPLICABLE TO MY CAR. I AM PAYING TO GET THE ONE DOOR FIXED, BUT AM WORRIED ABOUT THE OTHER DOORS DOING THE SAME THING.

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