NHTSA Complaint #11265250 — 2016 SUBARU CROSSTREK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11265250
Vehicle	2016 SUBARU CROSSTREK
Component	UNKNOWN OR OTHER
Date of Incident	September 30, 2019
Date Filed	September 30, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

KEY GETS STUCK IN THE IGNITION. SEVERITY INCREASES WITH OUTSIDE AIR TEMPERATURE AND DRIVE TIME. KEY HAS BEEN UNABLE TO BE REMOVED ON TWO OCCASIONS. REPEATED VISITS TO THE DEALERSHIP HAS RESULTED IN NO LONG TERM FIXES. THIS IS AN ON GOING ISSUE SINCE FEB 2019. THIS RESULTS IN A CAR IN PARK, THAT CAN NOT BE LOCKED, WITH A KEY THAT CAN BE TURNED ON AND USED BY ANYONE WHO OPENS THE DOOR AND SITS IN THE DRIVERS SEAT.

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