NHTSA Complaint #11265232 — 2014 CHEVROLET IMPALA LANE DEPARTURE: BLIND SPOT DETECTION

Complaint Details

ODI Number	11265232
Vehicle	2014 CHEVROLET IMPALA
Component	LANE DEPARTURE: BLIND SPOT DETECTION
Date of Incident	April 2, 2019
Date Filed	September 30, 2019
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE ON THE DRIVER'S SIDE NO LONGER FUNCTIONED. AN UNKNOWN WARNING INDICATOR ALERTED THE CONTACT THAT THE SIDE DETECTION INDICATOR WAS NOT FUNCTIONING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE MODULE WAS DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000.

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