NHTSA Complaint #11259140 — 2016 HONDA ACCORD

TL* THE CONTACT OWNS A 2016 HONDA ACCORD. THE CONTACT STATED THAT HE HAD DIFFICULTY WITH THE PUSH START FEATURE ON THE VEHICLE. WHEN THE BUTTON WAS PUSHED, ALL THE WARNING INDICATORS WOULD ILLUMINATE AND THE VEHICLE MADE A SCREECHING SOUND. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES BEFORE THE VEHICLE WOULD ACTUALLY ENGAGE AND START. THE CONTACT SPOKE WITH LESTER RAINES HONDA (5102 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25309, 304-768-1251) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS PROVIDED A COST ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT HIS VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.