NHTSA Complaint #11258697 — 2016 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11258697
Vehicle	2016 RAM 1500
Component	ENGINE
Date of Incident	August 25, 2019
Date Filed	September 28, 2019
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ECO DIESEL ENGINE WAS REPROGRAMMED BY RAM FOR AN EMISSIONS RECALL. ENGINE DOES NOT OPERATE LIKE IT DID BEFORE THE SOFTWARE UPDATE. WHEN COLD, THERE IS A NOTICEABLE ACCELERATION LAG. THIS PRESENTS A DANGER WHEN PULLING INTO ANY TYPE OF TRAFFIC. THE LAG WILL DISAPPEAR ONCE THE TRUCK HAS BEEN DRIVEN A BIT AND THE ENGINE WARMS UP. MILEAGE HAS ALSO BEEN DIMINISHED NOTICEABLY SINCE THE SOFTWARE UPDATE. I WOULD THINK THAT THE INTENDED EMISSION REDUCTION THAT WAS TARGETED BY THIS UPDATE HAS BEEN OFFSET BY AN INCREASED BURNING OF FUEL. I'M DISAPPOINTED. WOULD LOVE TO HAVE MY TRUCK BACK OPERATING AS BEFORE THE EMISSIONS UPDATE.

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