NHTSA Complaint #11258563 — 2013 MAZDA CX-5

DEFECTIVE PARKING SWITCH. IGNITION FAILS TO DISENGAGE EVEN THOUGH THE DASHBOARD DISPLAY SHOWS THE CAR IS IN PARK. AT TIMES THE ENGINE STAYS ON; MAJORITY OF THE INSTANCES THE ENGINE SHUTS DOWN BUT THE IGNITION REMAINS ON WITH AN AUDIBLE ALARM SOUNDING WHEN THE DRIVER'S DOOR IS OPEN. THIS PROBLEM DRAINS THE BATTERY COMPLETELY AND REQUIRES DISCONNECTING THE BATTERY TO AVOID THE DRAIN. DANGEROUS FOR EVERYONE BUT PARTICULARLY DANGEROUS FOR THOSE WHO ARE DEAF WHEN THE ENGINE RUNS OR THE IGNITION STAYS ON AND CAUSES THE BATTERY TO DRAIN. THE VEHICLE IS PARKED WHEN THIS OCCURS. AT TIMES CONTINUING TO TURN ON THE ENGINE, SHIFTING THROUGH ALL OPTIONS AND BACK IN TO PARK SOLVES THE PROBLEM. SEVERAL OCCASIONS WHEN SHIFTING BACK INTO PARK AND TURNING OFF THE IGNITION WILL NOT SOLVE THE PROBLEM. THE PROBLEM STARTED TO OCCUR RANDOMLY BUT NOW OCCURS DAILY. SINCE THIS ISSUE I HAVE REPLACED STARTER AND BATTERY WITH NO AFFECT. THE MECHANIC FOUND THE TECHNICAL SERVICE BULLETIN ISSUES BY MAZDA FOR THIS PROBLEM.