NHTSA Complaint #11258535 — 2017 CHEVROLET CRUZE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11258535
Vehicle	2017 CHEVROLET CRUZE
Component	VEHICLE SPEED CONTROL
Date of Incident	September 27, 2018
Date Filed	September 27, 2019
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE DRIVING ON AN INCLINE, THE VEHICLE DECELERATED AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO TEST DROVE THE VEHICLE AND STATED THAT THE THROTTLE BODY NEEDED TO BE CHECKED. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING PHILLIPS CHEVROLET (866-469-9000, LOCATED AT 9700 W LINCOLN HWY, FRANKFORT, IL 60423). ALL THREE DEALERS WERE UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE VEHICLE WAS FINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

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