NHTSA Complaint #11258435 — 2015 JEEP RENEGADE

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11258435
Vehicle	2015 JEEP RENEGADE
Component	ELECTRICAL SYSTEM
Date of Incident	September 11, 2019
Date Filed	September 26, 2019
Mileage	5,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN TURNING ON CAR ALL WARNING LIGHTS CAME ON AND THEN EACH ONE STARTED FLICKERING ONE BY ONE. THEN MY TRANSMISSION LIGHT AND WARNING MESSAGE CAME ON. CAR WOULD START BUT LOCKED ITSELF AND COULDN'T SHIFT GEARS . I TRIED UNLOCKING IT AND SHIFTED TO REVERSE IT WOULD NOT ACCELERATE AND WOULD GET STUCK IN THAT GEAR SO HAD TO MANUALLY UNLOCK AND SHIFT TO DRIVE AND COULDN'T ACCELERATE. COULDN'T TURNED IT OFF GEAR SHIFT WOULD LOCK ITSELF. HAPPENED WHILE HEADING BACK HOME. SO I TOOK IT TO THE DEALERSHIP AND SAW THE RECALL FOR TRANSMISSION. THEY ENDED UP DOING SOMETHING ELSE THAT I DIDN'T SAY YES TO NOW THEY ARE CHARGING ME FOR IT AND WHILE MY CAR WAS GETTING REPAIRED. THEY GAVE ME A LOANER CAR, I GET IN CAR ACCIDENT IN THEIR LOANER CAR I HAD INSURANCE BUT ONLY LIABILITY. DEALERSHIP WON'T GIVE MY CAR BACK UNTIL I PAY IN CASH A DEDUCTIBLE OF 2,500 AND PLUS REPAIRS I DIDN'T AGREE TO.

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