NHTSA Complaint #11258433 — 2012 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11258433
Vehicle 2012 SUBARU OUTBACK
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 164,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

ACCELERATING FROM A STOPPED POSITION, OR FROM A LOW SPEED AS WHEN MAKING A TURN OR MERGING, THE VEHICLE JERKS AND BUCKS, COMES TO A NEAR STALL AT LEAST ONCE EACH TIME, MORE OFTEN 2 OR 3 TIMES IN QUICK SUCCESSION, UNTIL THE VEHICLE GAINS MORE SPEED, APPROXIMATELY 10 MPH, AND THE SYMPTOMS SUBSIDE. VEHICLE WAS DRIVEN OUT OF NECESSITY A MAXIMUM 20 MILES ON A FEW DAYS SINCE SYMPTOMS BEGAN, CONSISTENTLY BUCKING AND NEAR STALLING IN THOSE CONDITIONS, CAUSING TRAFFIC DISTURBANCES AND ENDANGERING MY FAMILY, MYSELF, AND OTHER DRIVES ON THE ROAD. 4 DAYS LATER THE DASH LIGHTS CAME ON WHILE DRIVING-CHECK ENGINE, FLASHING EMERGENCY BRAKE, TRACTION CONTROL, FLASHING AT TEMP OIL-I IMMEDIATELY PULLED OFF THE ROAD, BUCKING AND NEAR STALLING ALL THE WAY. CAR WAS TOWED. ODB-II CODES WERE-TRANSMISSION CONTROL MALFUNCTION, AND TORQUE CONVERTER CLUTCH PRESSURE CONTROL SOLENOID CENTRAL CIRCUIT. MECHANIC SAYS CAN'T DRIVE THE CAR. BACKGROUND CHECKING SHOWS THAT INSTEAD OF A RECALL, A WARRANTY WAS PUT IN PLACE THEN DUE TO THE EXTENT OF THE COMPLAINTS ON THIS, WARRANTY WAS EXTENDED, AND SUBARU REFUSES TO TAKE APPROPRIATE ACTION TO RESOLVE THIS UNSAFE, EXPENSIVE, AND KNOWN ISSUE. THERE IS ADDITIONALLY A SULEV EMISSIONS WARRANTY WHICH COVERS THIS, BUT IT ONLY GOES TO 150,000 MILES AND IS NOT A SAFETY ISSUE.

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