NHTSA Complaint #11258182 — 2011 FORD FIESTA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR DID NOT LATCH. THE CONTACT CALLED WHITE FORD AT 318-435-5101 (LOCATED AT 4120 HIGHWAY 15, WINNSBORO, LA 71295) WHERE THE REAR PASSENGER SIDE DOOR LATCH WAS REPLACED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE TECHNICIAN INFORMED THE CONTACT THAT ALL THE DOORS SHOULD HAVE BEEN REPAIRED AT THE SAME TIME IN 2015. THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.