NHTSA Complaint #11258051 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STALLED WHILE DRIVING THE VEHICLE OPERATED AT REDUCED SPEED THE CONTACT WAS CONCERNED THAT THE TRANSMISSION WAS DEFECTIVE WHILE DRIVING AT 65 MPH, WITHOUT WARNING, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OPERATED AT REDUCED SPEED. ADDITIONALLY, THE REVERSE GEAR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO A PEPBOY'S AUTO CARE CENTER TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF DTC CODE: P090C- CLUTCH ACTUATOR CIRCUIT LOW. THE CODE WAS CLEARED. AN APPOINTMENT WAS SCHEDULED WITH FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, (866) 724-9143, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. FORD COUNTRY, 280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509, WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SHE RECEIVED RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN TOOL SHOWED NO RECALL SUBJECTED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,717.