NHTSA Complaint #11258018 — 2016 HYUNDAI ELANTRA

THE CAR WAS TAKEN TO THE DEALERSHIP DUE TO THE LOST OF POWER FROM THE ENGINE WAS TOLD TO REPLACE THE CATALYTIC CONVERTER. THE CAR WAS DRIVEN FROM THE DEALER UNTIL THE PART ARRIVED. THE CAR HAD KNOCKING, ENGINE LIGHT/OIL CAME ON AS WELL AS HAD TO START AND RESTART THE ENGINE. I WAS LATER TOLD THE CAR HAD A MANUFACTURER DEFECTIVE ENGINE. THE CAR KNOCKS, ENGINE SOUNDS STRANGE. THE ENGINE WAS TO BE REPLACE AS A COURTESY BY HYUNDAI USA THE MANUFACTURER DUE TO MANUFACTURER ENGINE HAD RECENTLY EXPIRED ON THE DEFECTIVE ENGINE. THE CLAIMS REP FOR HYUNDAI USA SAID MY ENGINE WOULD BE COVERED LATER AFTER THE CLAIM WAS DENIED. THE DENIAL WAS BASED OF THE MANUFACTURER CLAIMS THE UPKEEP OF REPAIRS/MAINTENANCE WAS LACKING EVEN THOUGH MAINTENANCE WAS TRACKED. I ASSUMED MANUFACTURED DEFECT WAS BASED ON THE CONSTRUCTION OF HOW THE ENGINE WAS MADE. MY TRUST AND LOYALTY TO BUSINESSES ARE TRULY LACKING DUE TO THE FACT I PUT MY TRUST IN THE PROFESSIONALS LIKE THE DEALERSHIP, LIKE HYUNDAI USA IN PROVIDING A SAFE WELL MADE VEHICLE. THE CAR LOSES POWER AS THE VEHICLE INCREASE WITH HIGH SPEED ON THE HIGHWAY WITH SHAKING AND CLANKING SOUNDS A CLANKING CLANK CLANK NOISE. THE LOSS OF POWER GOING UP A HILL AND OR EMBANKMENT SAME SOUNDS MENTION BEFORE.