NHTSA Complaint #11257969 — 2008 TOYOTA AVALON

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. WHILE DRIVING THE VEHICLE, THE HEADLIGHTS WENT OUT SEVERAL TIMES. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NUMEROUS COMPLAINTS WITH THE VEHICLE. THE MANUFACTURER STATED THAT THEY WERE AWARE OF THE HEADLIGHT FAILURE AND ISSUED AN EXTENDED WARRANTY OF UP TO 75,000 MILES. THE CONTACT'S VEHICLE EXCEEDED THE MILEAGE REQUIREMENT; THEREFORE, THE MANUFACTURER COULD NOT ASSIST. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DEALER TO BE REPAIRED AT HIS EXPENSE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 93,000.