NHTSA Complaint #11257893 — 2012 HYUNDAI ACCENT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11257893
Vehicle	2012 HYUNDAI ACCENT
Component	STRUCTURE:BODY
Date of Incident	February 20, 2019
Date Filed	September 25, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

UNABLE TO OPEN DRIVER'S SIDE DOOR TO EXIT VEHICLE. I HAVE TO ROLL DOWN WINDOW AND USE EXTERIOR HANDLE TO GET OUT OF VEHICLE. THE VEHICLE WAS STATIONARY. MY WARRANTY WAS 2 MONTHS AND 2 DAYS EXPIRED. DEALERSHIP WANTED $140 JUST TO DIAGNOSIS THE PROBLEM. I DID NOT HAVE THE MONEY TO DO THIS. MY SON REMOVED THE DOOR HANDLE AND FOUND A BROKEN PLASTIC CLIP THAT NORMALLY WOULD ENGAGE AND OPEN THE DOOR. WE WERE UNABLE TO FIND A REPLACEMENT PART. I AM CONCERNED THAT IF I NEED TO EXIT THE VEHICLE QUICKLY, I WOULD BE UNABLE TO DO SO.

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