NHTSA Complaint #10470632 — 2012 HYUNDAI ACCENT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10470632
Vehicle	2012 HYUNDAI ACCENT
Component	STRUCTURE:BODY
Date of Incident	August 2, 2012
Date Filed	August 14, 2012
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE METALLIC SILVER PAINT THAT THE COMPANY USED TO COVER THE BLACK PLASTIC HOUSING FOR THE WINDOW AND LOCK BUTTONS EASILY SCRATCHES AND SCRAPES OFF WITH "NORMAL" ROUTINE TOUCHING AND WITH "NORMAL" RESTING OF THE ARMS ON THESE AREA. THE COMPANY REP WON'T ADMIT THAT THEY USED CHEAP PAINT OR DIDN'T THINK ABOUT THESE "HIGH TRAFFIC" AREAS WHEN DECIDING TO USE INFERIOR NON-DURABLE PAINT ON THESE PARTS. I HAVE ONLY HAD MY CAR FOR 6 MONTHS AND THE DPSM FROM HYUNDAI (MARIETTA, GEORGIA - SOUTHERN HEADQUARTERS) IS NOT ACKNOWLEDGING THE BAD MANUFACTURING CHOICE OF USING THE SUBSTANDARD, NON-DURABLE COATING FOR THESE PARTS. THESE METALLIC PAINTED PARTS CANNOT WITHSTAND EVERYDAY "NORMAL" USE, AS THEY BECOME UNATTRACTIVE AND WORN IN A VERY SHORT PERIOD OF TIME. (WITHIN 6 MONTHS - IN MY CASE). *TR

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