NHTSA Complaint #11257887 — 2016 JEEP COMPASS SEATS

Complaint Details

ODI Number	11257887
Vehicle	2016 JEEP COMPASS
Component	SEATS
Date of Incident	September 24, 2019
Date Filed	September 24, 2019
Mileage	3,604 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

ON SEPTEMBER 24, 2019 WHILE DRIVING DOWN A RESIDENTIAL STREET APPROXIMATELY 15 MPH, THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT PROVOCATION. FORTUNATELY, NO PASSENGER WAS SITTING IN THE PASSENGER SEAT AT THE TIME OF DEPLOYMENT. IT MADE A REALLY LOUD NOISE WHEN IT DEPLOYED STARTLING DRIVER, CAUSING DRIVER TO SWERVE AND ALMOST CAUSED AN ACCIDENT. IT APPEARS A PIECE OF PLASTIC BROKE OFF INSIDE THE HEADREST CAUSING THE HEADREST TO DEPLOY.

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