NHTSA Complaint #11257887 — 2016 JEEP COMPASS

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11257887
Vehicle 2016 JEEP COMPASS
Component SEATS
Date of Incident
Date Filed
Mileage 3,604 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

ON SEPTEMBER 24, 2019 WHILE DRIVING DOWN A RESIDENTIAL STREET APPROXIMATELY 15 MPH, THE PASSENGER SIDE HEADREST DEPLOYED WITHOUT PROVOCATION. FORTUNATELY, NO PASSENGER WAS SITTING IN THE PASSENGER SEAT AT THE TIME OF DEPLOYMENT. IT MADE A REALLY LOUD NOISE WHEN IT DEPLOYED STARTLING DRIVER, CAUSING DRIVER TO SWERVE AND ALMOST CAUSED AN ACCIDENT. IT APPEARS A PIECE OF PLASTIC BROKE OFF INSIDE THE HEADREST CAUSING THE HEADREST TO DEPLOY.

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