NHTSA Complaint #11257655 — 2016 JEEP RENEGADE

TL* THE CONTACT OWNS A 2016 JEEP RENEGADE. WHILE DRIVING 5 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ENGINE VIBRATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973), BUT IT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE CONTACT LIFTED THE HOOD AND THE TECHNICIAN STATED THAT THE MOTOR MOUNT FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THERE WAS A DELAY IN STOPPING THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL ALONG WITH A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.