NHTSA Complaint #11257539 — 2020 JEEP GLADIATOR
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11257539 |
| Vehicle | 2020 JEEP GLADIATOR |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I HAVE OWNED THIS TRUCK 3 WEEKS NOW AND ABOUT 1,000 MILES. THE ISSUE I HAVE US WITH THE STEERING AT HIGHWAY SPEEDS ESPECIALLY. I HAVE NEVER DRIVEN A MODERN DAY VEHICLE WITH THIS MUCH STEERING PLAY. THIS PAST WEEKEND I TOOK A MOSTLY HIGHWAY TRIP AND IT WAS MENTALLY EXHAUSTING TO HAVE TO WORK THE STEERING WHEEL CONSTANTLY BACK AND FORTH WITH ABOUT 2" OFF PLAY BEFORE IT MOVED THE WHEELS. I CALLED THE DEALERSHIP AND THEY SAID IT WAS A "JEEP THING " AND I WOULD GET USE TO IT. BUT I HAVE OWNED 2 WRANGLERS AND CURRENTLY HAVE A GRAND CHEROKEE AS WELL AND THIS IS MOST CERTAINLY NOT A JEEP THING. I DON'T KNOW WHAT THE ANSWER IS BUT THIS IS DEFINITELY A SAFETY HAZARD WHEN YOU HAVE TO CONSTANTLY BE WORKING THE WHEEL WHEN DRIVING AT HIGHWAY SPEEDS. NO JOKE MY GRANDFATHER'S 1950 CHEVROLET TRUCK HAD LESS SLOP IN THE WHEEL. I REALLY THINK THIS NEEDS TO BE LOOKED INTO BECAUSE HAVING TO WORK TO WHEEL CONSTANTLY COULD CAUSE YOU TO OVERCORRECT AND CRASH.
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