NHTSA Complaint #11257533 — 2007 DODGE NITRO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11257533
Vehicle 2007 DODGE NITRO
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 136,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I AM FILING THIS COMPLAINT ABOUT THE DOOR HANDLES ON MY NITRO 3 OUT OF 4 OF THEM ARE BROKEN AND CANNOT BE OPENED FROM THE INSIDE. THEY BROKE BY SIMPLY TRYING TO OPEN THE DOOR, IT MADE A POPPING NOISE AND NO LONGER WORKED A WEEK LATER ANOTHER DOOR AND A FEW DAYS LATER A THIRD DOOR. I TOOK MY VEHICLE TO DEALERSHIP AND THEY QUOTED ME ALMOST $200 FOR EACH DOOR AND CONFIRMED THAT IT IS BROKEN DOOR HANDLE. AFTER DECIDING TO FOR GO REPAIRS I DID SOME RESEARCH ON THE INTERNET AND DISCOVERED THAT MANY MANY MORE PEOPLE ARE HAVING THIS SAME ISSUE. I FEEL THIS IS A SERIOUS SAFETY ISSUE BECAUSE IT'S ONLY A MATTER OF TIME BEFORE A CHILD MIGHT BE PLAYING HIDE AND SEEK CLIMBS INTO THE VEHICLE AND CAN'T GET OUT. THE ONLY WAY TO OPEN THE DOOR IS TO ROLL DOWN THE WINDOW WHICH ARE ELECTRIC AND REACH HAND OUT AND OPEN FROM THE OUTSIDE. SO THAT IS A SECOND SAFETY ISSUE IF CAR BATTERY GOES OUT AND YOU CAN'T OPEN WINDOW YOU ARE BASICALLY LOCKED IN YOUR CAR. I CONTACTED DODGE AND NO RECALL HAS BEEN PUT IN FOR THIS ISSUE.I URGE YOU TO PLEASE LOOK INTO THIS AND YOU WILL FIND MULTIPLE COMPLAINTS AND IT IS A MANUFACTURING DEFECT I BELIEVE THEY ARE RESPONSIBLE FOR. THANK YOU FOR YOUR TIME

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