NHTSA Complaint #11257334 — 2014 KIA OPTIMA

MY STEERING WHEEL STARTED MAKING CLICKING SOUND AFTER RESEARCHING I FOUND IT WAS A COMMON PROBLEM IN 2014 KIA OPTIMA CAUSED BY PLASTIC STEERING COUPLER CONFIDENT THAT KIA WOULD COVER IT BECAUSE OF THE SERVICE BULLETIN PUT OUT FOR MY YEA RE AND BACK TO MY SURPRISE I HAD TO PAY OUT OF POCKET $340. GOD KNOW WHY A MANUFACTURE WOULD PUT PLASTIC IN MAJOR COMPONENT OF THE STEERING COLUMN. I CONTACTED THEIR CONSUMER AFFAIRS DEPARTMENT AND WAS TOLD MY VIN WAS NOT COVERED AND DESPITE IT BEING ISSUED FOR MY YEAR AND MAKE NO OTHER ASSISTANCE WOULD BE PROVIDED UNLESS A FUTURE RECALL WAS ISSUED. THIS IS HUGE SAFETY ISSUE WHICH I CAUGHT PRIOR TO A FATALITY