NHTSA Complaint #11257323 — 2002 BMW X5

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11257323
Vehicle	2002 BMW X5
Component	AIR BAGS
Date of Incident	September 13, 2019
Date Filed	September 23, 2019
Mileage	150,705 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

RECEIVED A NOTICE FROM DMV OF VIRGINIA THAT THE AIR BAG IS RECALLED AND NEEDS TO BE REPLACED. UPON CALLING THE BMW RECALL LINE, THEY SAID THE RECALL IS NEW AND IS DATED JANUARY 2019. SET UP AN APPOINTMENT TO HAVE THE BAG REPLACED AT FLOW BMW IN WINSTON-SALEM, NC ON SEPTEMBER 13, 2019, THEY INFORMED THE BAG HAD ALREADY BEEN REPLACED AND THAT NO REPAIR WAS NECESSARY. I CHECKED MY RECORDS ON THIS VEHICLE AND THE AIR BAG HAS NEVER BEEN REPLACED. HOW DOES THIS MAKE SENSE WHEN THE RECALL IS DATED JANUARY 2019 AND MY VEHICLE HAS NOT BEEN SERVICED DURING 2019 BY A BMW DEALER.

Related Complaints for the 2002 BMW X5

Other AIR BAGS Complaints

#11636800 — January 18, 2025 — Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation...

#11365964 — October 23, 2020 — TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANE...

#11320264 — April 5, 2020 — WAS DRIVING HOME AND MY DASH LIGHTS STARTED TO FLASH ON AND OFF AFTER I SHUT THE CAR OFF MY AND PULLED THE KEYS OUT ...

#11266415 — October 4, 2019 — TL* THE CONTACT OWNS A 2002 BMW X5. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS), T...

#11256713 — September 19, 2019 — TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMB...

Recent Complaints for the 2002 BMW X5

#11636800 — UNKNOWN OR OTHER — January 18, 2025 — Bmw has failed on several occasions to address this issue or service vehicle. I have made them aware of the situation...

#11513773 — STEERING — March 25, 2023 — Several components or systems have failed or malfunctioned, including the ABS module, power steering, rear left turn ...

#11407235 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH — April 9, 2021 — TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, THE HOOD INADVERTENTLY UNLATCHED CAUSING...

#11406007 — STRUCTURE:BODY — April 1, 2021 — TL* THE CONTACT OWNS A 2002 BMW X5. THE CONTACT STATED THAT HE DID NOT SECURE THE VEHICLE'S HOOD LATCH WHEN HE PUT TH...

#11405711 — ELECTRICAL SYSTEM — March 31, 2021 — CAR WAS PARKED. I TRIED TO UNLOCK MY CAR WITH THE KEY FOB AND NOTHING HAPPENED. I UNLOCKED THE DOOR WITH THE KEY AND ...