NHTSA Complaint #11257319 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11257319
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	September 19, 2019
Date Filed	September 23, 2019
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT'S DAUGHTER OWNS A 2015 KIA SOUL. WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS SAFELY GUIDED OFF THE ROADWAY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED SEVERAL OIL LEAKS UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CONNECTING ROD FRACTURED AND PUNCTURED THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. AN ATTEMPT WAS MADE TO CONTACT THE MANUFACTURER, BUT THE CONTACT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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