NHTSA Complaint #11256938 — 2006 CHRYSLER PACIFICA

I ALWAYS GOT MY PACIFICA CHECKED AND THE OIL CHANGED ON A REGULAR BASIS AT THE SAME DEALERSHIP. THE LAST TIME I GOT AN OIL CHANGE, THEY ASKED ME TO COME OUT TO LOOK AT THE UNDERCARRIAGE OF MY VEHICLE. THEY SHOWED ME WHERE MY "ENGINE CRADLE" WAS SO RUSTED, THE ENGINE WAS READY TO FALL OUT. I WAS MORTIFIED, BECAUSE I DRIVE ON THE INTERSTATE EVERY DAY. CHRYSLER QUOTED ME A PRICE OF $4000. I DID NOT HAVE THAT KIND OF MONEY. THEY DETERMINED THE CAR AS UNSAFE TO DRIVE. I WENT HOME AND LOOKED ON THE INTERNET AND FOUND THAT THERE WERE THOUSANDS OF PEOPLE LIKE ME WITH THE SAME COMPLAINT. CHRYSLER KNEW OF THIS ENGINE CRADLE RUST PROBLEM AND DID NOTHING ABOUT IT. I CALLED THE CORPORATE OFFICE OF CHRYSLER, AND ALL I GOT WAS THE RUN AROUND. THIS WAS VERY DANGEROUS, MY ENGINE COULD HAVE FALLEN OUT ON THE HIGHWAY. I'M A SENIOR CITIZEN AND DON'T HAVE $4000 FOR A NEW ENGINE CRADLE. CHRYSLER SHOULD HAVE BEEN MADE TO RECALL ALL THE CARS WITH THIS RUSTED CRADLE. VERY DANDEROUS, AND CHRYSLER HAS DONE NOTHING TO COMPENSATE THE OWNERS OF THESE VEHICLES. THIS IS A VERY SERIOUS SAFETY HAZZARD THAT IS LIFE THREATENING. MY VEHICLE IS VERY WELL KEPT, AND LOOKS LIKE NEW. I WAS THE ONLY DRIVER.