NHTSA Complaint #11256828 — 2006 JEEP LIBERTY

TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. WHILE DRIVING 15 MPH, AN ABNORMAL NOISE WAS DETECTED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED METAL SHAVINGS ON THE FLOOR. THE CONTACT ALSO NOTICED THE BALL JOINT ARM FRACTURED ON THE DRIVER'S SIDE AND CAUSED A GROOVE IN THE SIDE OF THE RIM. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE. THE CONTACT MENTIONED THAT THE FAILURE ALSO OCCURRED ON THE PASSENGER SIDE, WHICH WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 190,000.