NHTSA Complaint #11256812 — 2016 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11256812
Vehicle	2016 FORD FUSION
Component	WHEELS
Date of Incident	September 19, 2019
Date Filed	September 20, 2019
Mileage	16,387 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TOOK THE CAR IN FOR REGULAR MAINTENCE & WAS TOLD THAT THEY WOULD HAVE TO BREAK THE LUG BOLTS TO ROTATE TIRES AND I WOULD HAVE TO PAY TO HAVE THEM REPLACED. NO ONE HAS TOUCHED THIS CAR, BUT THE DEALERSHIP. FORD HAS ADMITTED TO THE FAULTY DESIGN, BUT NEVER ISSUED A RECALL FOR THIS DEFECTIVE PART. I THINK THIS SHOULD BE DONE AT NO COST TO ME.

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