NHTSA Complaint #11256685 — 2016 SCION IA

TL* THE CONTACT OWNS A 2016 SCION IA. ON TWO SEPARATE OCCASIONS, WHILE DRIVING, THE TRANSMISSION ERRONEOUSLY DOWNSHIFTED AND CAUSED THE VEHICLE TO ABRUPTLY DECELERATE. DURING THE FAILURE, A LOUD GRINDING METAL NOISE WAS PRESENT UNDER THE VEHICLE AND AN UNKNOWN WARNING INDICATOR DISPLAYED. ON ONE OCCASION, WHILE DRIVING, THE FAILURE OCCURRED AND CAUSED A SECOND VEHICLE TO CRASH INTO THE REAR OF THE CONTACT'S VEHICLE. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES. IN A SEPARATE INCIDENT, THE PASSENGER SUSTAINED HEAD, NECK, AND SHOULDER INJURIES FROM WHEN THE VEHICLE ABRUPTLY REDUCED SPEED. A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. LAKE CITY TOYOTA (12059 LAKE CITY WAY NE, SEATTLE, WA) AND THE MANUFACTURER WERE NOTIFIED AND PROVIDED CASE NUMBER: 1909103427). THE FAILURE MILEAGE WAS 30,000.