NHTSA Complaint #11256652 — 2002 TOYOTA TUNDRA STRUCTURE:BODY

Complaint Details

ODI Number	11256652
Vehicle	2002 TOYOTA TUNDRA
Component	STRUCTURE:BODY
Date of Incident	September 17, 2019
Date Filed	September 19, 2019
Mileage	135,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

"TOYOTA RECALLS" CHASIS/FRAME - I HAD EVERY RECALL OR SERVICE BULLETIN COMPLETED BY TOYOTA SALES/SERVICE IN OUR AREA. TOYOTA'S FIX FOR THE FRAME RUST DID NOT WORK. I WAS INFORMED THIS WEEK THAT THERE ARE NOW HOLES IN THE FRAME. THE TAILGATE IS RUSTING ALONG WITH THE BED OF THE TRUCK AS I WAS ABLE TO SEE THE UNDERNEATH OF THE BED WHEN THE TOYOTA DEALERSHIP PUT IT UP ON THE HOSIT YESTERDAY. THIS TRUCK HAS BEEN MAINTAINED PROPERLY, HAS APPROXIMATELY 135,000 MILES ON IT, AND THE BODY IS STILL IN GOOD CONDITION. ALTHOUGH I WAS NOTIFIED THIS WEEK ABOUT THE FRAME, IT'S HAS BEEN ON GOING FOR SOME TIME AND I DO NOT UNDERSTAND WHY NO ONE IN THE LAST 2 YEARS INFORMED US OF THE FRAME RUST DAMAGE. EVEN THE TOYOTA SERVICE DEPARTMENT THAT HAD SERVICED THE VEHICLE EARLIER THIS YEAR DID NOT INFORM ME OF THE EXTENT OF FRAME RUST DAMAGE.

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