NHTSA Complaint #11256651 — 2010 SUBARU FORESTER

TL* THE CONTACT OWNED A 2010 SUBARU FORESTER. AFTER REVERSING FROM THE DRIVEWAY, THE CONTACT PLACED THE VEHICLE IN DRIVE TO TRAVEL DOWN A HILL AT 5-10 MPH. WHEN THE CONTACT ATTEMPTED TO TURN LEFT, THE STEERING WHEEL FELT STIFF AND VEERED TO THE RIGHT. AS A RESULT, THE VEHICLE CRASH INTO A CURB AND TURNED COUNTER-CLOCKWISE. THE VEHICLE THEN ROLLED BACKWARDS AT A STEEP INCLINE. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT DEPRESSED THE BRAKE PEDAL NUMEROUS TIMES, BUT THE VEHICLE CONTINUED TO ROLL AWAY. THE VEHICLE CAME TO A STOP AFTER THE REAR END CRASHED INTO A TREE. POLICE REPORT NUMBER: 31-19-031911 WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, A BRUISED ARM, AND A FRACTURED NOSE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED AWAY BY THE INSURANCE COMPANY AND DEEMED TOTALED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED; HOWEVER, THEY WOULD NOT MOVE FORWARD UNTIL A POLICE REPORT WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.